Shipping policy
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SHIPPING POLICY
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Domestic Shipping (United States)Â We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days
- Express Shipping: Delivery within 2-3 business days
Shipping costs are calculated at checkout based on your order total and selected shipping method.
International Shipping We ship to 27 countries worldwide including Canada, UK, Australia, and across Europe and Asia. We offer:
- USPS International: Delivery within 10-21 business days
- DHL Express: Delivery within 3-7 business days
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Shipping Confirmation You will receive a shipping confirmation email with tracking information once your order ships.
Delays Please note that shipping carriers may experience delays during peak seasons or due to unforeseen circumstances. We are not responsible for delays caused by shipping carriers.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at access.complex29@gmail.com within 48 hours of delivery, and we will work with you to resolve the issue.
Questions? For shipping inquiries, contact us at access.complex29@gmail.com.